Cancellation and Refund Policy:
I understand that I have three (3) days from the date I enroll in the trainings to cancel my agreement and have 100% of my deposit refunded. Thereafter, I understand that there is a non-refundable cancellation fee of 50% of the registered training price PER TRAINING SESSION. I agree that this is a reasonable fee, necessary for covering the expenses that The Empowerment Partnership incurs in order to make the training a valuable learning experience for me. Further, I understand that prior to attending this training, I may have telephone access to trainers who are available to assist me in the event that I need such assistance in preparation for this training. The cancellation fee makes these trainers available to me whether or not I choose to avail myself of this service. If I cancel during a training, I will be refunded any amount I have paid in excess of the cancellation fee for that training. All cancellations must be made after meeting with your Trainer prior to the end of the training. Under no circumstances am I able to cancel a training once it is complete.
Terms of Enrollment:
My enrollment for this training is valid for one (1) year from the date of purchase. If I am unable to attend the specific dates and location for the training for which I enrolled, I may attend the same training at a later date within a 1-year period from my original date of registration. However, I understand that I cannot transfer funds to any other Empowerment Partnership training, it must be for the same training course for which I originally enrolled. An Enrollment Transfer Fee of $100 applies to each time an enrollment is transferred and is limited to a maximum of two (2) transfers. If I am unable to attend the same training course within this 1-year period, I understand that I will not be refunded for my payment. This applies to all Seminars and Trainings offered by The Empowerment Partnership.
Training Satisfaction Guarantee:
Our guarantee is simple… Your complete satisfaction is our goal. I understand that I have three (3) days from the date I enroll in the trainings to cancel my agreement and have 100% of my deposit refunded. Thereafter, I understand that there is a non-refundable cancellation fee of 50% of the
registered training price PER TRAINING SESSION. Once the training has started, if at any time prior to the conclusion of your session, you should become dissatisfied with the program, simply meet with your trainer to discuss your dissatisfaction and if we are unable to resolve the problem, we will
provide you with a refund. The refund will be calculated by the amount paid for the training, less the non-refundable cancellation fee, and the balance remaining will be prorated based on the actual training hours attended. At your meeting with your trainer you must articulate the reasons for your
dissatisfaction and afford your trainer a reasonable opportunity to resolve the problem. If a mutually acceptable resolution cannot be reached, we will provide you with a refund. The refund will be calculated by the amount paid for the training, less the non-refundable cancellation fee, and the balance remaining will be prorated based on the actual training hours attended. This guarantee is available only during your training session to any fully paid participant who is still within their 1-year enrollment period from their original date of registration. If a refund is awarded, all course materials must be returned to your trainer prior to you leaving the training session.
I understand that if I am found unfit to participate in this training by a representative and/or staff member of The Empowerment Partnership, I will be provided with a refund. The refund will be calculated by the amount paid for the training, less the non-refundable cancellation fee, and the balance remaining will be prorated based on the actual training hours attended. I will be required to leave the training immediately. No questions or discussions will be entered into, and The Empowerment Partnership representatives and/or staff will be the sole judge.
No Show Policy:
Students who neither attends nor cancels their enrollment for a major training are considered a “No Show” and are not entitled to any refund of their enrollment fee. Students are able to reinstate and transfer their enrollment to another location and time for a reinstatement fee of $500 per training. Reinstatement must be processed within 60 days from the original training date.